We are Dinasou Group SDN BHD, a company incorporated in Malaysia under the registration number 1138683-T and our business address is No. 9, Jln YTN 3, Industri Desa Aman, 52200 Kepong, Selangor. Tel No: 603-2106 9996
Dinasou Online Supermart, or Dinasou.com, launched officially on 16th August 2015. We are a group of 13 partners who have worked to build this e-commerce platform since December 2013. Mr Lee Kong How is the founder of Dinasou.com. We aim for Dinasou.com to sell grocery items as well as items under Brand Street, where we form partnerships with SME merchants to sell their products on a designated e-store.
We build our platform on the loyalty of the thousands of our members. Our members become referrals by asking their friends to join Dinasou. This will increase our fanbase, and ultimately grow the Merchants' fanbase as well.
Dinasou.com aims to aid Merchants in growing their business online. We have developed a business model and the marketing tools that can do this for Merchants under a different branch of our company called DinasouGroup.com – Your one-stop e-commerce infrastructure provider. Such tools include O2O Promotional Campaigns, DinaBlast (Customer Data Management System) and e-Digital Marketing, among others.
At the moment, we have two warehouse locations in KL and the Klang Valley. We aim to open more warehouse locations across Malaysia in the future.
Purpose – Dinasou not only helps merchants sell their products online with the use of marketing tools under DinasouGroup.com. We also make it convenient for offline customers to go online and buy merchants’ products.
Our Mission is to make it easy for merchants to do their businesses.
Vision – We aim to provide high results for merchants by increasing their sales, at the same time offering low cost for services.
Slogan – Industry can be done traditionally, but business cannot be done traditionally.
Basic membership for Merchants is free, but they must pay a premiun to access the marketing tools that Dinasou.com offers. Merchants must comply with the procedures of accessing these systems. Dinasou.com will not be held liable, if for some unforeseen reason, Merchants are unable to access these marketing tools after paying a premium for them, unless it is a technical issue on Dinasou.com's part.
After registration, Merchants on their part will upload their Product on a designated e-store on Dinasou.com. Merchants will not be charged for selling their goods on dinasou.com's website, but they will have to pay a service fee, among others. In terms of logistics, dinasou.com so far has made arrangements with PosLaju, SkyNet, TA-Q-BIN and NizTheWiz (Klang Valley only) as the service providers for the time being.
Products that Customers purchase from Dinasou.com i.e grocery items must be paid online. Customers have the option of paying by credit/debit card and online bank transfers. Products that Customers purchase from Merchants will be made via a Online Payment Gateway. Dinasou.com has partnered with MOLPay for this purpose.
Dinasou.com aims to provide price protection to the Customer as part of its mission to provide an efficient and enjoyable shopping experience at the online shopping mart. Price protection means that the Customer will be refunded the price difference within 14 days if the Customer finds the price of the item to be lower at a different time. For example, if the Customer purchases item A at RM 6.99 inclusive of GST at dinasou.com and finds the same item being sold for RM 5.99 at dinasou.com within 14 days, dinasou.com will pay the difference in the form of reward point, or "Dinasou Egg".
In a nutshell, Dinasou Eggs are a form of reward points for our members. They can earn D. Eggs when they make purchases. RM1 = 100 Dinasou Eggs. For more info on Dinasou Eggs, click the link on Dinasou Eggs at the bottom of our webpage.